Department:
Network Operations PlanningOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Network Operations (NOP) Technology Consultant provides research, analysis, and coordination for ongoing development and implementation of the Enterprise strategic plan, with particular focus on Optimization Products. Theyll provide guidance within the product suite and various efforts to support the Team that is responsible for delivering new capabilities that provide value to ATC, ensuring Southwests systems keep pace with operational needs and FAA modernization efforts. They lead projects, develop strategies, and partner with Technology to drive solutions that improve how Southwest manages air traffic operations. The NOP Technology Consultant is a detail-oriented thinker and an organized collaborator who is ready to drive the future of Southwest.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
Were committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
- Lead and execute the research and analysis of trends, the development of new strategies, processes, tools and reports
- Directly involved in understanding, improving and sharing available data sets with other teams within the business
- Leverage his/hers and the teams technology skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests
- Transform raw data into easily understood, presentable, and actionable findings
- Work through development and improvement of models and process including supporting their downline implementation
- Facilitate and share technical guidance on principles and topics to groups around the business
- Conducts analysis using optimization and other available tools to create and compare scenarios offering insights into how different ideas perform
- Drive cross-departmental improvements for processes, staffing, schedule design, and irregular operations preparedness and management
- Handle and manage multiple concurrent projects assigned to the team
- Must be able to meet any physical requirements listed on this job description
- May perform other job duties as directed by Employee&39;s Leaders
Knowledge, Skills and Abilities
- Knowledge of business and management principles involved in strategic planning, resource allocation, product planning, prioritization, and coordination of people and resources
- Knowledge of strategic and financial analysis and analytical and quantitative skills
- Skilled in PowerPoint to synthesize information and develop presentations for Senior Leadership and affected stakeholders
- Skilled in written and verbal communication with diverse audiences, including both technical and non-technical customers, colleagues, and executives
- Skilled the Microsoft Office Suite products such as Excel, SharePoint, etc.
- Skilled in applying a methodical and logical approach to complex problem solving
- Ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment
- Ability to work under stressful situations and manage time effectively
- Ability to prioritize tasks to meet department objectives and goals
- Ability to understand the implications of new information for both current and future problem solving and decision-making
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Ability to tell when something is wrong or is likely to go wrong
- Ability to communicate in a flexible and effective manner with all levels of Employees and Leadership
- Ability to demonstrate identifying tradeoffs between immediate operational needs and long term strategic requirements
Education
- High School Diploma or GED
Experience
- Advanced level experience, seasoned and specialized knowledge in :
- Solving complex problems and driving multiple stakeholders towards implementable solutions
- Leading programs that can span multiple work groups and/or departments
- Preferred: Knowledge of aviation operations and exposure to FAA systems
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must be able to work extended hours based on department needs
Pay & Benefits:
Competitive market salary from $116,350 per year to $129,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits youll love:
•Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
•Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3 of your eligible earnings**
•Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
•Competitive health insurance for you and your eligible dependents (including pets)
•Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
•Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
09/19/2025