About the Role
An exciting opportunity to join the Qatar Airways Group Continuous Improvement and Transformation Department as Program Manager EPMO. This role will lead and/or support Group programs and initiatives (strategic and operational) in collaboration with an assigned portfolio of divisional and departmental PMO teams. This role ensures governance, compliance with project-related criteria, and execution discipline, while maintaining strong collaboration with the Corporate Development, Transformation and Process Excellence teams to integrate strategic initiatives, optimize processes, and drive continuous improvement across the organization.
Your duties would include:
- Assist in establishing and governing the Enterprise Program Management Office (EPMO) as a central oversight function for QR Group programs, ensuring structured execution and governance.
- Position the EPMO team as the “go-to” business partner for the assigned portfolio of departments and divisions, supporting them in implementing, measuring, and improving their plans and the associated benefits (KPIs, OKRs)
- Ensure EPMO tool is universally adopted across functions and integrated with the wider development lifecycle in complex departments
- Enforce governance through EPMO’s sprint cycles for the assigned portfolio, ensuring all streams (strategic and operational) are transparently tracked, measured, and continuously refined based on lessons learned and on the actual maturity of the different divisional / departmental PMO teams
- Ensure that program management streams have roadmaps with clear milestones, ownership, benefits (KPIs/OKRs) and risk management protocols to maximize execution success
- Implement a continuous improvement process for program management practices
- Act as a program management partner for involved Heads of Department, providing tools and resources for project status, risks, and issues, involving the Transformation business partners as appropriate
- Lead internal engagement and integrated road mapping initiatives, embedding program management as an integral part of business-as-usual operations
- Foster strong relationships with key stakeholders, ensuring their needs and expectations are met through effective communication and collaboration
- Support Corporate Development, Financial Planning & Analysis and Business Finance to make sure that leadership and board-level reporting and collateral documentation/information are provided on time and with high quality standards
- Support capability-building initiatives, ensuring teams across the organization are trained in program management principles and execution discipline, across the divisional/departmental PMO teams
- Support identification of risks and barriers to program management, working with business leaders to develop effective mitigation strategies
- Maintain a comprehensive knowledge repository of program management best practices, templates, and tools for use across the organization
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.