Job duties and responsibilities:

· Provide leadership, training, motivation and direction to all staff.

· Coach and develop employees, including performance management, training, orientation and disciplinary action.

· Schedule & manage team member shifts; recruit & select employees.

· Delegate supplier orders and other tasks to staff; perform supplier audits.

· Participate, oversee and audit workplace Health & Safety matters.

· Create and implement contingency plans in the event of operational disruptions.

· Advise key staff of abnormal freight movements and special handling instructions.

· Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents.

· Prepare, collect & review documentation and establish procedures specific to the stations operation.

· Co-operate with Airport Authority and other carriers to ensure assistance when required.

· Prepare reports for Senior Management as required.

· Assist contract and non-contract customers in order to maintain customer service levels.

· Oversee all contract suppliers.

· Ensure compliance with all Cargojet policies and regulatory/legislative requirements.

· Communicate with downline stations to ensure available resources (ULDs, herc straps, etc.) are forwarded as needed.

· Communicate with customers in regard to daily volume.

· Co-ordinate daily plan in regard to loading/unloading customer tender/retrieval.

· Inform Local and National Management of nightly volumes and delays.

· Operate within budget parameters.

· Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a “can do” attitude and multitask with a sense of urgency and dedication to the success of the operation.

· The successful candidate will be required to carry a BlackBerry and be available when necessary.

Job requirements and qualifications

· High School Diploma: Post-Secondary education in an Aviation related or Management program would be an asset.

· 5 years of previous management experience.

· Ability to lead, coach and motivate staff.

· Strong written and verbal communication skills.

· Strong knowledge of all MS Office programs.

· Organizational and time management skills.

· Ability to obtain a Restricted Area Identity Card (RAIC).

· Ability to multi-task in a fast paced and noisy environment.

· Basic accounting/general math skills.

· Must possess a valid Drivers License.

· Ability to work with minimal supervision.

· Trained in WHMIS, SMS, First Aid, Weight & Balance, Dangerous Goods and relevant Health & Safety courses.