Join a Mission That Saves Lives

HCA AirLife is seeking a Business Development Manager who is passionate about building strong healthcare partnerships and advancing access to critical care transport.

In this role, you will serve as a key liaison between air medical operations and the regional healthcare community, helping hospitals, EMS agencies, and emergency responders understand and access the life-saving capabilities of HCA AirLife.

This is not a traditional sales role. Success in this position comes from building trust, strengthening clinical partnerships, and improving patient access to advanced medical transport. Serving as a strategic liaison between partner organizations and regional healthcare stakeholders including hospital leadership, emergency departments, trauma programs, EMS agencies, fire departments, dispatch centers, clinical teams, and community organizations, the Business Development Manager builds and maintains strong, trust-based relationships. The role focuses on strengthening referral networks, enhancing partner engagement, and ensuring stakeholders understand clinical capabilities and operational reliability. Success in this position is driven by credibility, collaboration, and the development of long-term strategic partnerships rather than traditional sales tactics.

What Youll Do

Relationship Management and Business Development

Collaborate with internal teams and partner organizations to develop and maintain a structured, process-driven approach to outreach and relationship management.

Conduct regular in-person visits with hospitals, EMS agencies, fire departments, dispatch centers, and other stakeholders to build and sustain strong relationships.

Strengthen existing partnerships while identifying and developing new opportunities for service growth.

Execute regional outreach strategies to increase awareness, engagement, and utilization of air medical services.

Maintain effective cross-functional communication with operations, clinical leadership, spaneting, and executive teams.

Develop a comprehensive understanding of partner capabilities, specialties, and referral pathways to support strategic collaboration.

Monitor spanet dynamics, including transport trends, hospital service changes, competitor activity, and EMS system developments.

Achieve established KPIs related to outreach activity, partner engagement, and regional growth initiatives.

Provide direction, coordination, and oversight for the Business Development Representative(s) assigned to the region, ensuring alignment with outreach strategies, and performance expectations.

Track, analyze, and report outcomes related to outreach efforts and partnership development.

Coordinate spaneting materials, outreach resources, and engagement tools to support business development efforts.

Plan and coordinate meetings, presentations, and outreach events, ensuring appropriate logistical support.

Serve as a strategic liaison between healthcare partners and internal teams to support alignment and communication.

Attend hospital, EMS, fire, dispatch, educational, public relations, and community events, including evenings and weekends as needed.

Territory & Partner Engagement Strategy

Manage an assigned geographic territory and develop targeted engagement strategies aligned with organizational goals.

Identify and prioritize key healthcare stakeholders, including hospital administrators, emergency department leaders, trauma coordinators, and EMS leadership.

Focus outreach efforts on high-impact programs such as trauma, stroke, cardiac, and regional EMS systems.

Support the integration of air medical services into partner transfer and referral workflows.

Identify opportunities to improve access to critical care transport across the regional healthcare network.

Education & Clinical Outreach

Coordinate and support educational opportunities for hospitals, EMS agencies, and emergency responders.

Partner with clinical leadership to support presentations, training initiatives, and continuing education events.

Participate in EMS conferences, healthcare meetings, and community engagement activities.

Represent the organization as a professional ambassador within the healthcare and public safety community.

What Were Looking For

Required Qualifications

Bachelor’s degree or equivalent combination of education and experience, typically defined as 4–6 years of experience in healthcare, EMS, air medical, or related fields with demonstrated responsibility in relationship management, outreach, or business development.

Proficiency in Microsoft Office Suite or comparable business applications.

Ability to reside within and effectively support the assigned service area. (Houston Area)

Demonstrated strategic thinking and strong project management capabilities.

Excellent interpersonal, relationship-building, and communication skills.

Valid driver’s license with the ability to travel regularly throughout the assigned territory.

Valid Driver’s License.

Regular and reliable attendance.

Preferred Experience

Experience in healthcare outreach, business development, or partnership management.

Proven track record collaborating with hospitals, trauma programs, EMS agencies, or critical care transport providers.

Licensed Paramedic, Registered Nurse, or other relevant clinical certification.

Established professional relationships within regional healthcare and/or EMS networks.

Why This Role Matters

Air medical transport plays a critical role in the healthcare system. As a Business Development Manager, you will help ensure that patients have rapid access to advanced critical care when every minute counts.

Your work will directly support collaboration between hospitals, EMS providers, and emergency responders to improve patient outcomes and strengthen regional healthcare systems.

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Work Environment

Prolonged periods of sitting at a desk, working on a computer, and/or traveling within the assigned territory.

Frequent use of standard office equipment, including computers, phones, and other office productivity tools (e.g., calculator, copier, printer).

Regular travel within the assigned service area (approximately 50–75), including driving to hospitals, EMS agencies, community events, and partner locations.

Exposure to varying environmental conditions, including outdoor weather, when attending events, visiting partner sites, or traveling between locations.

Ability to communicate information clearly and effectively, including exchanging accurate information in various settings.

Ability to operate a computer and other office productivity equipment on a frequent basis.

Occasionally required to move boxes and office materials weighing up to 20 pounds, including loading and unloading items from a vehicle.

Ability to remain in a stationary position for extended periods and to move throughout office, hospital, and event environments as needed.

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Ideal for professionals in:

EMS leadership

Hospital outreach

Healthcare business development

Critical care transport programs

Emergency services networking

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If youre interested in joining a mission-driven team that supports life-saving air medical operations, we encourage you to apply.