Job Posting Title

Job Category

Language Requirements

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Posting End Date

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Pay Range

Job Summary

Job Description

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment.
• Competitive compensation and benefits.
• Defined benefit pension plan.
• Opportunities for growth and development.
• Flexible work arrangements.
• Diverse and inclusive workforce.

Key Accountabilities:

• Plans production activity and control, determines what production tasks will be effectively completed periodically and promptly Identifies and provides production/project requirements to AIM Service Delivery while ensuring ISO compliance.
• Works with AIM Production Planning Supervisor, AIM Service Delivery, Suppliers, and other internal and external stakeholders to manage overall AIM production through proper governance around supply and demand.
• Creates reports on how production is progressing and provides metrics to management and staff and collects, analyses, and maintains customer satisfaction data and metrics.
• Provides reports and metrics regarding the development and maintenance of multi-level key performance indicators (KPI) that are used at all levels of management and leads working groups as required to effect change (metrics, process change, KPI, workflow).
• Coordinates internal (NAV CANADA) submissions to AIM and ensures submissions are properly assessed to avoid publication delays and subsequent operational and/or financial impacts to the company.
• Provides support for major project management and works with stakeholders and departments to ensure that projects are delivered on time.
• Builds positive and productive relationships with clients/ stakeholder and customers.
• Leads meetings with various stakeholders, including providing status updates.
• Maintains, tracks, and provides analysis of various inventories, queries, and requests. Liaises with various internal and external stakeholders including suppliers to maintain the inventory database(s).
• Responsible for developing, coaching, and mentoring staff.

Job Requirements

Education:

• College or University Degree in Business Management, Business Administration or related field, or an equivalent combination of education, training, and experience.

Experience:

• Experience in capacity planning and scheduling workloads across cycle, quarterly, and annual timelines.
• Experience in using Microsoft Excel.

Knowledge:

• Subject matter experts in capacity, scheduling, workflow, and key performance indicators (KPI).
• Strong knowledge in industry methods and best practices in planning, production scheduling, staff scheduling and workflow.
• Knowledge of load balancing methods and practices to ensure work groups and suppliers are not overloaded.
• Intermediate Office Suite, including advanced Excel (ex. Pivot tables, pivot charts and reference formulas).

Abilities:

• Ability to manage spreadsheets, analyze data, interpret data, identify, and resolve complex problems in a technical environment with effective report writing skills.
• Strong written, oral communication and presentation skills with the ability to clearly. communicate complex messages to a variety of audiences, internal and external to AIM and NAV CANADA, including senior management.
• Ability to lead meetings with various stakeholders.

Personal Suitability:

• Coordination and interpersonal skills with the ability to lead, coach, train, and mentor others.
• Active listening skills and the ability to understand points and seek clarification as appropriate.
• Demonstrates a high degree of accuracy and attention to detail with active listening skills.
• Excellent Influencing and decision-making skills.

Flexible work arrangements:

• This position is a hybrid position with a minimum – 3 day(s) per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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